FAQs2021-08-20T11:06:42+01:00

FAQs

Frequently Asked Questions

Click on a question below to reveal the answer. Call us on 047 51840 or contact us via Messenger on Facebook if you require any further information.

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What is a Door-to-Door (DRT) bus service?2021-06-17T12:56:03+01:00

Door-to-Door Bus Services are bus routes that in the main operate once a week with the added benefit of collecting and dropping off passengers directly at their homes. These services require pre-booking with our office 047 51840, ideally a few days before travelling.

This Service offers great peace of mind to passengers living in rural areas who might otherwise have no way to access public transport and the freedom it brings. For more information on the areas currently covered visit the services page of this website.

What is a Regular Rural Service (RSS)?2021-06-17T12:55:50+01:00

Regular Rural Bus Services operate on a fixed route between towns and villages and have a scheduled timetable, just like any other public transport bus service.

These services are frequently used by local residents, commuters, students and tourists alike. For more information about these services including route maps and timetables please visit the timetable page on this website.

What Local Link bus services are available in County Cavan?2021-06-17T12:55:40+01:00

There are five Regular Rural Services. The C1, C2, C3, 929 & 176 you can view & download the timetables from the timetable section of this website.

There are over twenty Door-To-Door services, please visit the services page of this website for details of the areas currently covered. Call 047 51840 for more details.

What Local Link bus services are in County Monaghan?2021-06-17T12:55:27+01:00

We have three Regular Rural Services. The M1, M2 and 176 you can view & download the timetables in the timetable section of this website.

There are over twenty Door-To-Door services, please visit the services page of this website for details of the areas currently covered or call 047 51840 for more details.

I am a student can I get a bus to Cavan or Monaghan Institute?2021-06-17T12:55:11+01:00

Yes you can, for information on routes, times and fares please visit the student transport webpage.

How do I buy a ticket?2021-06-17T09:32:09+01:00

Tickets are purchased from the bus driver. We accept cash only transactions at the moment.

Can I use my Free Travel Pass?2021-06-17T09:31:49+01:00

Yes, the Free Travel Pass is accepted on all our services. Call us on 047 51840 for additional information.

Can I use TFI Leap Card on your services?2021-06-17T09:31:35+01:00

No, the Leap Card can’t be used on our services.

Can I use contactless payment to buy a ticket?2021-06-17T09:33:20+01:00

No, we can only accept cash payments at this time.

How much does a ticket on Door-to-Door services cost?2021-06-17T10:08:55+01:00

It costs €4 for a single and €6 for a return. Free Travel Pass is also accepted on our Door-to-Door services.

How much does a ticket on Regular Rural Services cost?2021-06-17T10:19:41+01:00

The daily service routes have a wide range of prices and ticket types. You can purchase an Adult, Student, or child ticket; Single, Return and Weekly tickets are available, under 5’s go free. Call us on 047 51840 for more information on fares.

Can anyone travel on Local Link Door-to-Door & Regular Rural Services?2021-06-17T10:31:00+01:00

Yes these are public transport services, everyone can travel on these routes. On Door-to-Door services you will need to call us to book a seat, contact us on 047 51840

Can I book a seat on a Door-to-Door service?2021-06-17T10:32:47+01:00

Yes,  you have to book a seat on all of our Door-to-Door services. To reserve a seat please contact us on 047 51840

Can I be collected from my home?2021-06-17T10:34:18+01:00

Only on a Door-to-Door service, the driver will pick you up and return you to your home address. To book a seat please contact us on 047 51840

I am a wheelchair user or passenger with limited mobility am I able to access your buses?2021-06-17T10:39:54+01:00

All of our vehicles are wheelchair accessible. Please contact the office on 047 51840 to pre-book a wheelchair/ mobility assist request. All drivers have received passenger assist training.

Can I take my bicycle on the bus?2021-06-17T10:41:50+01:00

Please contact the office on 047 51840 to check if the bus has space on the route and day you wish to travel.

Where can I get a Timetable?2021-06-17T10:47:47+01:00

You can view and download timetables for our Regular Rural Services the C1, C2, C3, M1, M2, 176 & 929 from the timetable section of this website.

Do any of your bus services run on a Sunday or Bank holiday?2021-06-17T10:49:41+01:00

The C1, C2 and C3 are the only services that operate on a Sunday or Bank Holiday. Each of these routes operate to a reduced timetable on these days. To view or download the Sunday & Bank Holiday timetables please go to the timetable section of this website.

Do you have a Door-to Door bus service in my area?2021-06-17T11:44:03+01:00

Call the office on 047 51840 with your Eircode and we will check our existing routes, our Door-to-Door services are demand response and if we can divert an existing route to your address, we will.

There are no bus services in my area, what can I do?2021-06-17T11:48:36+01:00

Please contact us, with your location and the type of service you are looking for. We will do our best to meet your needs. Call us now on 047 51840 or fill in the enquiry form on the contact webpage.

I have a Jam Card, will the drivers know what it means?2021-06-17T11:49:44+01:00

Yes our drivers are aware of Jam cards and will be patient and allow you extra time.

How do I make a complaint?2021-06-17T11:55:51+01:00

Please give us as much detail as possible so that we can investigate and try to resolve your issue. You can send us your complaint through the Contact form on this website or call us on 047 51840

Can I take my child’s pushchair/ buggy on the bus?2021-07-22T09:45:00+01:00

Yes, if there is a designated space available, priority will be given to wheelchair users. The pushchair/ buggy must be able to fold down. Please contact the office on 047 51840 to check if the service has space on the day you wish to travel.

Please note a child of 3 years of age or more occupying a seat is required by law to wear a safety belt or an appropriate child restraint system. The Road Safety Authority recommend that where possible, parents provide child car seats for their children when travelling by bus.

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